MIO problem (again)

MIO crashes out on soccer fans. Disruptions to the live telecast of English Premier League on Sunday night seems like the sport version of the MRT breakdown. The usual excuses. Remember during the world cup there were problems as usual? MIO will need to improve and improve. There will always be some new problems and when it happenes you will get the wraths of your consumers. People were forced to use your services because you held the soccer matches contract. What is the use of having it when your infrastructure can't handle it?