MIO downtime, it isn't new

Looks like Singtel still haven't "wake" up until the recently 3 days breakdown. It have been known to techies in forums that MIO have problems that if it do goes down it will bring down the fix line and internet too. With the proud aquitsition of the recent EPL broadcast rights, they somehow didn't do something on their hardwares. So like the Earthquake that shook the world, it shook Singapore users, especially those paying for MIO. The service stopped working, the hotline doesn't work (did they link their hotline to MIO that it took down the hotline too?) and no explanations were given until newspapers started to report on the bad service provider that the ISP gave the usual, large numbers of people were calling at the same time. To those who just subscribed to MIO, good luck because I don't think much will be changed. It have been like that since day one. Those can dump the service will mostly do so since Starhub could provide most of it. For the EPL users, you are stuck with it regardless you get to watch the full match. Singtel should give discount for the 3 days which service was down. Why should someone be paying for the unusable service? Someone have to wake up, service provider or user. Better do something or you lose something. ISP better buck up your infrastructure because your EPL rights will not save you if these hiccups keeps coming. Users if you want to use MIO in the first place without checking it out from forums, you have yourself to blame. Either change provider or do something. It seems, MIO is here to stay. The hiccups will be around too. Until the next big one, everyone will just cool it and wait for that day.